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2025: A Year of Smooth Insurance Transactions — Seven Trends in Customer Engagement That Every Insurer Should Keep an Eye on

Customers no longer have to put up with cumbersome gateways, red tape, and interminable paperwork. Consumers of insurance today seek simplicity without sacrificing the human element, personalization without encroaching, and immediacy without sacrificing any of these qualities. To put it briefly, they want insurance to be as simple as shopping groceries online or calling a …