But here’s where the story gets interesting. Unlike past waves of tech enthusiasm whether it was knowledge management, IoT, or early analytics AI and automation appear to represent something different. For the first time in decades, underwriting executives see not just incremental gains, but transformational potential. Why This Moment Feels Different Having watched underwriting for …
You’re not imagining things. Auto insurance isn’t priced like a sweater that costs the same for everyone at checkout. It’s far more personal. In fact, insurers are less interested in your car itself than in you—your habits, your history, even your zip code. That might feel unfair, but it’s the backbone of how risk (and …
Today? The bakery has changed into something much more intricate. These days, it takes more than simply bread, sugar, and a cozy shop. It’s: Point-of-sale platforms connected to outside suppliers A website that sells both domestically and abroad Payroll and accounting systems hosted on the cloud Worldwide vendors for branded merchandise, personalized boxes, and ingredients …
The aging population is the dominant industry force. As life expectancies rise and fertility rates decline, the median age globally is expected to rise from 30.9 in 2020 to 32 by 2025. Traditional milestones like marriage, retirement, and homeownership are evolving, resulting in a greater variety of financial obligations. For Gen X, this change is …
For insurers, the key to success won’t just be adopting AI—it will be building a workforce that feels confident, capable, and inspired to use it. Companies that invest in people-first strategies for upskilling and attracting talent will not only keep pace but leap ahead. Here are three powerful ways insurers can prepare their workforce for …
Tighter margins, more claims expenses, and more wary clients are the obvious effects. The good news is that disruption does not automatically equate to catastrophe. It may even serve as the impetus for innovation. The insurers who emerge stronger are those who transform uncertainty into opportunity rather than those who adhere to outdated tactics. How, …
This moment brings huge opportunities but also some real challenges. AI can deliver incredible efficiencies, but it won’t reach its full potential unless insurers can attract, reskill, and empower their people to thrive alongside it. In fact, Accenture research shows that taking a human-led approach to AI could unlock up to $17.9 trillion in economic …
When foundation models cracked the natural language barrier, software itself began to feel less like a rigid tool and more like a collaborator. Suddenly, generative AI (GenAI) wasn’t just speeding up old processes—it was rearchitecting the very DNA of insurance operations. What we’re watching now isn’t an incremental shift. It’s a binary big bang: the …
What is Agentic AI, really? Think of Agentic AI as generative AI with character. These aren’t just tools that spit out answers; they’re digital representatives that can carry your brand’s tone and values into every interaction. They can even extend to avatars or physical robots that feel more human than machine. In fact, 56% of …
This volatility is no longer just background noise for insurers; it is changing risk pools, distorting client demand, and driving up claims costs. The pressure is significant, as global GDP may decline by 0.3% to 3.9% and US inflation is predicted to increase by 0.8% to 2.8%. In the United States alone, households may have …