Let us look honestly at our future direction. The Digital Revolution Is Already Happening The insurance industry is already undergoing digital transformation; it is not simply a catchphrase. Nowadays, a lot of insurers provide: Online quotes and purchases for policies AI and chatbots for customer service Filing claims on a mobile device Tools for digital …
With emergency procedures costing thousands of dollars and diagnostics that can compete with human clinics, more pet parents are asking: “Is pet insurance a good investment?”To assist you in determining if it is a wise investment or just another monthly fee, let us examine the costs, advantages, and real-world situations. In 2025, what is covered …
The truth is that choosing the correct health insurance plan can save you thousands of dollars over the course of the following year, but more significantly, it will provide you with peace of mind in the event that life unexpectedly changes your plans. This manual explains everything in simple terms. No technical terms. Do not …
You are the emotional glue, the protector, the planner, and the lifeblood of the house. Protecting your family in the fast-paced world of today involves more than just love; it also entails considering their financial stability in the future. Therefore, in 2025, is life insurance still worthwhile? Let us dissect it, mom-style. The Essential Reasons …
This year’s event, which was held in Las Vegas with its typical mix of industry suits and startup enthusiasm, focused more on genuine interactions than on glitzy product displays. The tone had changed, but the buzzwords were still in use (yep, generative AI was displayed on every booth wall). The prominent voices this year were …
Abbey Compton and I discuss the changing relationship between insurance and generative AI with Daria Lee Sharman in this edition of Insurance News Analysis. Our starting point is her most recent article, “7 Challenges the Insurance Industry is Facing with Generative AI.” We examine the potential and potential risks of this technology in the areas …
To be honest, though, the majority of us in the profession are aware that it is a sham. Although it appears to be digital, insurance is not really digital. Even though the paper is no longer there, what about the procedures, inefficiencies, and manual workarounds? Cloaked in digital masquerade, they have persevered. We do not …
And there is no denying that the stakes are high. New product creation and customer experience are now among the top five goals for insurance CIOs investing in digital transformation, according to a recent Gartner survey, which validates what many insurers already know instinctively. The message is very clear: either advance or lag behind. Let …
Generative AI first appeared on the judging table in 2023. After being safely fed hundreds of submissions from insurtechs and insurers, a potent AI model combed through the data and identified six significant innovation patterns. In only a few minutes, what would have taken days or weeks was completed, providing an intriguing glimpse at the …
Insurers are being expected to do more than just digitize; they are being forced to reimagine in a world where disruption feels more like a continuous pulse than an isolated incident. The unseen scaffolding of the industry has long consisted of segregated functions, sprawling operations, and legacy technology. However, insurance businesses must simplify if they …