It’s hard not to notice how insurance in Asia and the West mirror each other in fascinating ways. Where one side leads, the other often lags. Asian carriers have mastered growth, relevance, and speed. Western carriers, on the other hand, stand out in professionalism, analytics, and operational discipline. If the industry could somehow fuse the …
Let us dissect it. Really, What Is Renters Insurance? Renters insurance is an inexpensive policy that covers your personal property, liability (should someone be injured at your home), and living expenses in the event that a covered event, such as a fire or water damage, renders your rental uninhabitable. Usually, it consists of: Personal property …
Yet, as often happens after a storm, something new began to take shape. Many insurers across the region started testing a hybrid way of doing business blending digital tools with human connection. This wasn’t a simple online shift. It was a deeper change: a reimagining of how people buy, sell, and relate to insurance. The …
Now, in the post-crisis world, advanced analytics has shifted from a promising experiment to a strategic necessity. Customers expect digital precision. Banks and partners demand seamless data collaboration. And insurers are discovering that adaptability powered by insights, automation, and bold decision-making is no longer optional. It’s existential. A Market in Motion: How Italy Is Catching …
Almost overnight, the phone became the office, and the living room became the new meeting room. Yet instead of harming relationships, this shift has done something rather unexpected: it has brought customers and agents closer together. What Changed And Why It Isn’t Changing Back When travel paused and face-to-face meetings vanished, neither side wanted communication …
During the height of COVID-19 restrictions, the auto insurance landscape shifted overnight. Empty roads led to an extraordinary drop in accidents and in some countries, claims collapsed by as much as 80 percent. For insurers, it was an unexpected period of strong profitability, one that may not be repeated again. But that lull is fading …
Yet within the insurance sector, there is uncertainty. Some organizations fear being reduced to minor supporting roles in someone else’s ecosystem. Media commentary in Europe has even declared a quiet retreat from the ecosystem dream, especially among auto insurers who worry they have little room to influence mobility platforms controlled by tech giants or vehicle …
To stay competitive, Asian insurers must reinvent how they attract, develop, and retain talent. That means ditching outdated HR playbooks and embracing a new leadership mindset built for speed, innovation, and humanity. Based on insights from CHROs across Asia and industry research, here are the eight must-do priorities for insurers serious about future-proofing their workforce. …
And then, suddenly, the world stopped moving. The pandemic swept through in 2020 and brought much of that growth to a halt. Travel assistance once the crown jewel took the hardest hit, with revenues plunging by up to 40 percent in a single year. Airports went silent. Borders closed. Call centers that used to dispatch …
That fight for visibility has intensified to a fever pitch today. Customers are inundated with pop-ups, ads, push notifications, and offers everywhere they look on the internet, all vying for their attention and causing them to halt. And the clamor only grows louder as digitalization picks up speed. For insurers, this creates a paradox. The …