General Insurance

Four Ways Insurers Can Build True Resilience in a Shifting Trade Landscape

Tighter margins, more claims expenses, and more wary clients are the obvious effects. The good news is that disruption does not automatically equate to catastrophe. It may even serve as the impetus for innovation. The insurers who emerge stronger are those who transform uncertainty into opportunity rather than those who adhere to outdated tactics. How, …

Three Strategies to Get the Insurance Industry Ready for the Era of Generative AI

This moment brings huge opportunities but also some real challenges. AI can deliver incredible efficiencies, but it won’t reach its full potential unless insurers can attract, reskill, and empower their people to thrive alongside it. In fact, Accenture research shows that taking a human-led approach to AI could unlock up to $17.9 trillion in economic …

The Binary Big Bang: How AI Agents Are Rewriting the Future of Insurance

When foundation models cracked the natural language barrier, software itself began to feel less like a rigid tool and more like a collaborator. Suddenly, generative AI (GenAI) wasn’t just speeding up old processes—it was rearchitecting the very DNA of insurance operations. What we’re watching now isn’t an incremental shift. It’s a binary big bang: the …