In a recent episode of Insurance News Analysis, I had the honor of sitting in the hot seat—which is typically occupied by Kenneth Saldanha himself—with Bruce Hentschel, a seasoned professional in the field, to discuss what responsible usage of generative AI in insurance actually entails. It is about much more than efficiency and automation, spoiler …
Month: April 2025
This is more than simply a party. It is an open discussion regarding the progress made in the insurance sector toward gender equality and the progress that remains. There is talent. What, therefore, is preventing women? The problem is not getting women to work in insurance. Talent abounds in the pipeline. What follows—or rather, what …
They may make use of a cloud-based third-party point-of-sale system. Five different nations may supply their materials. They can be using an online store to offer personalized cookies to customers in different states. Additionally, they most likely use a SaaS platform you have never heard of to handle payroll and benefits. There are additional levels …
Strategic segmentation goes deeper than typical segmentation techniques, which depend on superficial indicators like claim value, source of loss, or line of business. It takes into account a claim’s entire context and changing nature, including its seriousness, complexity, escalation risk, and even potential to help with better underwriting and pricing decisions. In short, it is …
Kenneth Saldanha joins us in our London studio for this anniversary edition to discuss the key themes that are changing the insurance market in the United Kingdom. The discussion covers the entire risk spectrum, from intense international competition to domestic pricing pressures, the emergence of Gen AI, and the future of pet insurance. The London …
This initiative is urgent, not just timely. Rethinking Insurance Inclusion: The BIIC The BIIC was established in order to draw attention to, assist, and address the particular difficulties that Black professionals in the insurance sector confront. It is a place for dialogue, strategy, transformation, and mentoring. Additionally, it is for the advancement of the business …
In this article, we highlight two fearless trailblazers, Ping An and AXA, who are subtly but effectively changing the rules of conduct in the Asian insurance market. Not all of these are case studies. They serve as models for what might be achievable when conventional insurance leaves its compartment and enters the cooperative, interconnected realm …
The Declining Organic Growth and the M&A Slowdown Interest rates are rising. Money is getting tighter. Additionally, deal activity decreased by almost 30% in the first eight months of 2024 compared to the same period in 2023, indicating that the once-frenzied M&A landscape is starting to cool. As the P & C rate increases, organic …
The Future of Insurance Is Strategic Claims Segmentation—And What It Really Takes to Do It Correctly
Do away with the conventional method of classifying claims into general groups according to their monetary value or the reason for the loss. When the volume was minimal and the complexity was controllable, that model performed well. Now, though? It is out of date. By employing rich, granular data, strategic segmentation reverses the narrative and …
In this last article in our series on open insurance, we examine two businesses at different extremes: a cloud-native startup and a 130-year-old multinational behemoth. Allianz and Lemonade, however, are demonstrating that “open” is more than simply a catchphrase; it is a roadmap for the future. One Newcomer, One Legacy—Both Revolutionary The epitome of legacy …